Privacy Policy
Last updated: 9th Sept 2024
1. Introduction
At Anam.ai ("we", "our", or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your information when you visit our website www.anam.ai (the "Site") or use our services.
As a UK-based company providing AI-powered digital persona services globally, we recognize the importance of data protection and privacy in our increasingly connected world. Our commitment to your privacy is not just a legal obligation, but a fundamental aspect of our business ethics and values. We strive to be transparent about our data practices and to give you control over your information.
2. Information We Collect
We collect various types of information to provide you with our services and improve your experience on our Site.
This falls into two categories:
2.1 Information You Provide to Us
When you use our services or interact with our Site, you may provide personal information such as your name and email address, account details (encrypted), or feedback. We collect anonymized data when you use our interactive demo features to improve your experience. No personal information, such as webcam data or conversation transcripts, is stored.
2.2 Information We Collect Automatically
When visiting our Site, we automatically collect log data, such as your IP address, browser type, and device information. Cookies and similar technologies are also used to collect usage information. For details, see our Cookie Policy.
3. How We Use Your Informatio
We use the information we collect to:
- Provide, personalize, and improve our services
- Communicate important updates and promotions
- Analyze usage data to enhance user experience
- Ensure the security of our Site and prevent fraud
4. How We Share Your Information
We may share your information with third-party service providers for purposes such as cloud storage, payment processing, or legal requirements. We do not sell your personal information to third parties. Any transfer of personal data will be handled with proper security measures in place.
5. Your Data Protection Rights
You may have rights under applicable data protection laws, including:
- Right to access and rectify your information
- Right to erasure and restriction of processing
- Right to data portability
- Right to object to data processing
To exercise these rights, please contact us at info@anam.ai. We will respond within the legally required timeframe.
6. Data Retention
We retain your personal information as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, we may retain transaction-related information for tax purposes. Closed accounts may still retain certain anonymized data for analytics or fraud prevention.
7. Security
We implement a variety of security measures, including encryption, audits, and strict staff access controls, to protect your personal information. However, no online transmission is entirely secure, so we encourage you to safeguard your account with a strong password.
8. International Data Transfers
As a global service provider, we may transfer your data to countries with different privacy laws. We ensure that any such transfers comply with applicable data protection laws, particularly for users from the EEA, UK, and Switzerland.
9. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect data from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this policy periodically. You are advised to review this page for any changes. Any significant updates will be communicated via email or notices on our homepage.
11. Cookie Policy
We use cookies to enhance your browsing experience, for website functionality, and for analytics. For more information about the cookies we use and how to manage them, refer to our Cookie Policy.
12. Contact Us
For any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Email: info@anam.ai
We will respond promptly and ensure that your concerns are addressed in accordance with applicable law.
